Privacy Policy

Introduction

This Privacy Policy explains how BRORISER REAL ESTATE CONSULTING PRIVATE LIMITED ("Broriser", "we", "us", or "our") collects, uses, stores, shares, and protects information when you use our website, mobile applications, CRM tools, property services, forms, and related digital services.

By using our website or applications, you agree to the practices described in this Privacy Policy.

 

Information We Collect

We may collect information that is needed to provide real estate, customer support, account, and app services, including:

• Name, phone number, email address, city, and communication details submitted by you.
• Account login details, profile information, role, employee or broker identifiers, and preferences.
• Property enquiry details, site visit requests, lead forms, support requests, feedback, and messages.
• Device details such as device type, operating system, app version, browser type, IP address, and usage logs.
• Location, camera, photo, file, notification, or microphone access only when a feature requires it and your device permission allows it.
• Attendance, selfie, verification, or field activity information where such features are used by employees, brokers, or authorized users.
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How We Use Information

• To create and manage accounts, logins, profiles, and user access.
• To provide property listings, enquiry handling, CRM workflows, app features, and support services.
• To contact you about enquiries, bookings, service updates, alerts, and support responses.
• To improve website performance, app reliability, security, user experience, and service quality.
• To prevent fraud, misuse, unauthorized access, technical issues, or policy violations.
• To comply with legal, regulatory, tax, accounting, audit, and law enforcement requirements.

We do not sell your personal information.

 

Cookies and Similar Technologies

Our website may use cookies, session storage, analytics tools, and similar technologies to keep you signed in, remember preferences, improve performance, understand usage, and protect the service. You can control cookies through your browser settings, but some features may not work correctly if cookies are disabled.

 

App Permissions

Our mobile apps may request permissions such as camera, location, notifications, storage, or network access depending on the feature you use. These permissions are used only for the relevant function, such as profile uploads, attendance, verification, support, alerts, or property-related workflows. You can manage app permissions from your device settings.

Sharing of Information

We may share information only when needed for legitimate service, business, or legal purposes, including:

• With authorized Broriser employees, brokers, channel partners, or support teams where required to handle your request.
• With technology, hosting, analytics, communication, payment, map, notification, or security service providers.
• With developers, builders, property partners, or consultants when necessary for your property enquiry or service request.
• With government authorities, courts, regulators, or law enforcement when required by applicable law.

Data Storage and Security

We use reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No online system is completely secure, but we work to keep our systems protected and limit access to authorized users only.

Data Retention

We retain information for as long as needed to provide services, maintain records, resolve disputes, improve security, meet business requirements, and comply with applicable laws. When information is no longer required, we may delete, anonymize, or archive it according to our internal processes.

 

Your Choices and Rights

You may contact us to request access, correction, update, or deletion of your personal information, subject to legal and operational requirements.

• You can update account information where profile settings are available.
• You can disable app permissions from your device settings.
• You can opt out of non-essential communication where an unsubscribe or opt-out option is provided.
• You can uninstall the app to stop app-based data collection from that device.